Custom plan features incorrectly showing as disabled for some customers

Incident Report for Sanity

Resolved

This incident has been resolved.

Posted Jul 22, 2024 - 21:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2024 - 20:30 UTC

Identified

We are experiencing an issue with custom features incorrectly showing as disabled for a small subset of customers. This may lead to a "Feature Unavailable" warning when trying to use the feature in the studio. We have identified the issue and a fix is being implemented.

Posted Jul 22, 2024 - 20:12 UTC