Resolved -
This incident has been resolved.
Sep 1, 07:46 UTC
Monitoring -
The fix has been deployed and the payment form is restored.
We're verifying the affected flows and monitoring for any further issues.
Sep 1, 07:35 UTC
Identified -
We've identified an issue preventing the payment form from loading in Manage. Customers without a saved card are currently unable to add a payment method or upgrade their plan.
Existing subscriptions and saved payment methods are not affected.
The cause has been identified and a fix is being deployed. We'll post an update once it's live.
Sep 1, 07:31 UTC