Degraded performance and issues loading data on Manage

Incident Report for Sanity

Resolved

This incident has been resolved.

Posted Sep 29, 2023 - 15:04 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 29, 2023 - 14:59 CEST

Investigating

Starting at 10:50 UTC, we are experiencing degraded performance and issues loading data on Manage. People may be unable to see and edit their plans. Plan data and billing are not impacted. We are currently investigating this incident.

Services affected: Manage
Next update: 30 minutes

Posted Sep 29, 2023 - 14:53 CEST

This incident affected: Manage.