Content Agent and Canvas elevated error rate

Incident Report for Sanity

Resolved

This incident is resolved. Our upstream AI provider has recovered and Content Agent and Canvas error rates have returned to normal.
Posted Feb 04, 2026 - 11:17 UTC

Monitoring

A fix in our upstream AI provider has been implemented and we are monitoring the results.
Posted Feb 04, 2026 - 10:42 UTC

Investigating

We’re investigating elevated error rates impacting Content Agent and Canvas functionality. Some requests may fail, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we have more information.
Posted Feb 04, 2026 - 10:23 UTC
This incident affected: Content Agent and Canvas.
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