Resolved -
We're confident that the issue is now resolved and all operations are back to normal. Apologies for the turbulence!
Feb 18, 18:07 UTC
Monitoring -
Engineering has implemented a fix and we are monitoring API request activity now. API errors should be returning to expected levels across impacted customers. We'll continue to monitor the situation closely.
Feb 18, 17:44 UTC
Identified -
We have identified the root cause of the issue and are working to implement a fix.
Feb 18, 17:34 UTC
Investigating -
Around 16:44 UTC we began experiencing increased error rates on API requests. Currently, some customers may experience failing requests. We are working to identify the issue as quickly as possible.
Feb 18, 17:04 UTC